Website Privacy Policy

Introduction

This policy applies to the Confident Young Minds website, domain, application and services.

This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through various social media links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third-party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.

Data Collection

Personal Information

We may collect personal information such as your name, email address, and phone number when you voluntarily submit it to us through our contact forms or subscription services.

Non-Personal Information

We also collect non-personal information automatically when you visit our website, such as your IP address, browser type, and referring URL. This information is used to analyze trends, administer the site, track user movement, and gather demographic information.

Use of Your Personal Data

Personal Information

We use the personal information you provide to respond to your inquiries, process your requests, and communicate with you. We may also use your information to send you promotional emails or newsletters if you have subscribed to them.

Non-Personal Information

Non-personal information is used to improve our website and provide a better user experience. This information helps us understand user preferences, diagnose technical problems, and optimize our site's performance.

Keeping Your Data Safe

We have appropriate organizational safeguards and security measures in place to protect your Personal Data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed.

The communication between your browser and our website uses a secure encrypted connection wherever your Personal Data is involved.

We require any third party who is contracted to process your Personal Data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law.

In the unfortunate event of a Personal Data breach, we will notify you and any applicable regulator when we are legally required to do so.

Sharing Your Personal Data

We may use or disclose your Personal Data in order to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will tell you in advance of such disclosure.

Third Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Third Party Tracking Technologies

We may allow third-party analytics services, such as Google Analytics, to use cookies and similar technologies to collect information about your use of our website. This information is used to analyze trends, track user activity, and generate reports.

Policy on Children’s Data

Confident Young Minds is committed to protecting the privacy of children online. We recognize the importance of safeguarding the personal information of children and complying with applicable laws, such as the Children's Online Privacy Protection Act (COPPA).

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children without obtaining parental consent. If you believe that we have inadvertently collected personal information from a child under the age of 13, please contact us immediately, and we will take steps to promptly delete the information from our records.

If you are a parent or guardian and believe that your child has provided personal information to us without your consent, please contact us, and we will make reasonable efforts to promptly remove such information from our records.

We encourage parents and guardians to monitor their children's online activities and help enforce this privacy policy by instructing their children never to provide personal information without their permission.

Remember to review and comply with the applicable laws and regulations in your jurisdiction regarding the collection of data from children.

Your Legal Rights Around Your Data

Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations. These rights may include:

Right to Access (PIPEDA, GDPR Article 15, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)
You have the right to learn whether we are processing your Personal Data and to request a copy of the Personal Data we are processing about you.

Right to Rectification (PIPEDA, GDPR Article 16, CPRA, CPA, VCDPA, CTDPA, LGPD, POPIA)
You have the right to have incomplete or inaccurate Personal Data that we process about you rectified.

Right to be Forgotten (right to erasure) (GDPR Article 17, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)
You have the right to request that we delete Personal Data that we process about you, unless we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.

Right to Restriction of Processing (GDPR Article 18,, LGPD)
You have the right to restrict our processing of your Personal Data under certain circumstances. In this case, we will not process their Data for any purpose other than storing it.

Right to Portability (PIPEDA, GDPR Article 20, LGPD)
You have the right to obtain Personal Data we hold about you, in a structured, electronic format, and to transmit such Personal Data to another data controller, where this is (a) Personal Data which you have provided to us, and (b) if we are processing that data on the basis of your consent or to perform a contract with you or the third party that subscribes to [company name] services.

Right to Opt Out (CPRA, CPA, VCDPA, CTDPA, UCPA*)

You have the right to opt out of the processing of your Personal Data for purposes of: (1) Targeted advertising; (2) The sale of Personal Data; and/or (3)* Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

[(3)* does not apply under UCPA)

Under CPRA, you have the right to opt out of the sharing of your Personal Data to third parties and our use and disclosure of your Sensitive Personal Data to uses necessary to provide the products and services reasonably expected by you.

Right to Objection (GDPR Article 21, LGPD, POPIA)

Where the legal justification for our processing of your Personal Data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for processing which override your interests and rights, or if we need to continue to process the Personal Data for the establishment, exercise or defense of a legal claim.

Nondiscrimination and non-retaliation (CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA). You have the right not to be denied service or have an altered experience for exercising your rights.

File an Appeal (CPA, VCDPA, CTDPA) You have the right to file an appeal based on our response to you exercising any of these rights. In the event you disagree with how we resolved the appeal, you have the right to contact the attorney general located here:
Contact Attorney General Here
Attorney General: Josh Stein
9001 Mail Service Center
Raleigh, NC 27699-9001
Phone: (919) 716-6000
En Espanol: (919) 716-0058

File a Complaint. (GDPR Article 77, LGPD, POPIA). You have the right to bring a claim before their competent data protection authority.

What are Cookies?

A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the function of the site and/or to improve your experience.

Types of Cookies

We use various types of cookies on our website, including essential cookies, which are necessary for the site to function properly, and analytical cookies, which help us analyze how users interact with the site.

How We Use Cookies

Cookies enable us to provide a personalized experience and remember your preferences. They also help us track and analyze user behavior on our site, which allows us to improve our content and services.

Withdrawing Consent

If you have consented to our processing of your Personal Data, you have the right to withdraw your consent at any time, free of charge, such as where you wish to opt out from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us using the information found at the bottom of this page.

How to Exercise Your Rights

You can make a request to exercise any of these rights in relation to your Personal Data by sending the request to our privacy team by using the form below.

For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.

Changes to the Policy

We may modify this Policy at any time. If we make changes to this Policy then we will post an updated version of this Policy at this website. When using our services, you will be asked to review and accept our Privacy Policy. In this manner, we may record your acceptance and notify you of any future changes to this Policy.

Complaints

If you have a complaint about this Policy or any element of your personal information that we hold then please contact us at the above address. If you are not satisfied, then you have the right to lodge a complaint with the local data protection authority.

Please visit this website:
Lodge a Complaint

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